Overview

Music wouldn't exist without the work of songwriters, composers and publishers. We're here to represent them and make sure that they are paid for their work. After more than a century in the industry, we continue to innovate as a world-leading organisation.

The role

The Commercial Department at PRS for Music is the customer facing and revenue generating arm of one of the world's leading music copyright collectives. We are a UK based team of over 40 individuals who currently generate in excess of £650 million per year for our members through licensing music usage to a wide variety of industries, including major and independent record labels, music festivals, broadcasters, computer game platforms and publishers and increasingly Web3 and the Metaverse.

We are currently undergoing a dynamic and exciting Sales Transformation process and we are looking for new colleagues to help us reach our goals. We love our music and we love the challenge and responsibilities that go with delivering what is due to UK songwriters, composers and music publishers, and we want to bring in talented individuals who can help us achieve significant growth by selling the benefits of music into the marketplace.

Responsibilities

As our Sales Advisor, some of your day to day duties will include:

Act as a point of contact for licensees / customers ensuring they have the required licences in place to deliver their services.
Manage inbound customer calls 3-4 days a week, with the aim of hitting pick up and conversion rate targets.
Work closely with colleagues in the sales and operations teams to ensure efficient, timely and accurate flow-through of royalties and resolve internal queries, e.g. reviewing cue sheets as they come in to see if the formatting is correct.
Ensure licensees are directed towards the correct tariffs / product owners and provide support to customers using Cadence, our internal CRM.
On an ad hoc basis, undertake market research to identify opportunities for increased licence penetration and revenue growth.

About you

Essential

Ability to understand and interpret data, presenting information clearly and concisely.
Prior experience using Microsoft Office software.
Some experience in basic Sales roles, with a basic understanding of the end to end Sales process.
Comfortable with proactive relationship building, e.g. cold calling, answering inbound calls, networking at events.

Desirable

Previous experience in administrative roles.
Excellent written and verbal communication skills, including persuasive and assertiveness skills.
Experience in using a CRM, e.g. Salesforce.

What's in it for you?

We trust, value, and support our people to make the difference.
We believe that diversity of thought and experience provides the platform for innovation and creativity.
Eight Affinity Groups you can join and make an impact.
We invest in the development of our people.
Family friendly leave including enhanced maternity and paternity, grandparent, fertility, reproductive and menopause support.
25 days holiday entitlement with the option to top up twice annually up to a maximum of 30 days.
Employees can work from anywhere in the world for up to eight weeks of the year.
Plus retail discounts, gym discounts, season ticket or bicycle loan.

The process

First stage interview takes place virtually on MS Teams.
Second stage interview takes place in person at the London Bridge Hub.

Competency-based questions are used, so research the STAR method to prepare your examples.

Location

Hybrid working model: work from home up to three days a week (more than 2.5 days per week requires a quick remote-working assessment).