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Workday End-User Support Advisor
Live Nation
- Employment type
- Full-time
- Country / Region
- United Kingdom
- City / Location
- Remote
- Workplace
- Remote
- Seniority
- Mid-level (2-5 years XP)
- Salary
- Not communicated
- Language(s) required
- English
- Job offer language
- English
- Applications open until
- 28 October 2026
Live Nation is hiring a Workday End-User Support Advisor in Remote, United Kingdom. This is a full-time, remote position in Software, Tech & Data Analytics at mid-level level. Applications are open until 28 October 2026.
More: Music jobs in United Kingdom
About the Role
Live Nation's global Workday Support team is hiring a Workday End-User Support Advisor to deliver high-quality support to Workday users across EMEA, APAC and North America, performing key administration activities and shaping an AI-enabled support model.
Key Responsibilities
- Respond to and resolve Workday user queries, acting as an escalation point for complex issues
- Perform Workday administration (organisational maintenance, security roles, data quality)
- Support Workday releases and configuration changes through testing and validation
- Maintain and improve knowledge articles, SOPs, FAQs and process documentation
- Analyse recurring issues and support trends, recommending process improvements
Requirements
- Experience supporting Workday users in an HR systems environment
- Good understanding of Workday business processes; experience troubleshooting across functional areas
- Experience working within a service desk or ticket-based support environment (Zendesk or similar desirable)
- Strong analytical and problem-solving skills
Details: Remote (UK); permanent, 40 hours/week
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