Cuffe & Taylor, part of Live Nation, is looking for an Operations Administrator to support its Event Managers in planning and delivering festivals, concerts and tours, covering procurement, accreditation, accommodation, bookings and event documentation.

Role overview

Cuffe & Taylor is one of the UK's leading live music, theatre and entertainment promoters, delivering major concerts, festivals and tours across the UK and internationally. Its outdoor portfolio includes Lytham Festival, Live at Powderham, Scarborough Open Air Theatre, Live at The Piece Hall, Blenheim Palace Festival, Bedford Summer Sessions, Depot Live at Cardiff Castle, Forest Live and Live at Lincoln Castle, and it also runs a UK and international theatre touring division.

The Operations Administrator will be a key member of the Operations team, supporting the Event Managers on the administrative and logistical side of events while working closely with the Finance, Ticketing, Marketing, Production and Artist Liaison teams.

Department: Operations (Preston / London, UK)
Reports to: Senior Event Manager
Contract: permanent, full time, 09:00-17:00, 40 hours per week, with extra weekend working on site throughout festival season; some travel required

What the role includes

Work closely with the Event Manager to deliver events and festivals, collaborating with the Ticketing, Marketing, Finance and Promoter teams
Manage procurement documentation, including quote trackers (Jotform, Monday.com) and comparisons, to support informed procurement decisions
Manage the supplier contracting process
Liaise regularly with site management teams to understand all aspects of each event
Book and negotiate hotels and accommodation throughout the year
Run end-to-end staff and customer accreditation
Manage the accommodation and catering budgets, reporting costs accurately to the Event Manager and Finance
Reconcile expenses on Concur and Pleo
Keep all documentation organised and filed correctly
Manage diaries and fortnightly event calls, taking notes and tracking actions
Provide Cuffe & Taylor and wider teams with all show information, including staff handbooks
Book and manage promoter reps and freelancers across festivals and theatre tours
Act as the main contact for charity partners and volunteers before and during shows
Manage the resident information process, drafting letters and coordinating distribution with the resident liaison team
Respond to customer emails in Zendesk and produce event FAQs and customer information
Organise the warehouse and the delivery of items to site, such as office equipment and artist liaison items
Manage the promoter office on site
Support the Live Nation Sustainability Team with tasks and data
Work on site at events and festivals, including evenings and weekends, and undertake ad hoc tasks as required

Skills, knowledge and experience

Essential

Ability to work efficiently under pressure and tight deadlines
Excellent organisational and administrative skills
Previous event experience
Excellent IT skills including Microsoft Office, Excel and Adobe
Excellent formatting skills
Excellent attention to detail
Excellent communication skills

Desirable

Experience in procurement
Experience with Monday.com, Jotform or Pleo
Experience on Zendesk
Knowledge of the live music industry

Behaviours

The following attributes determine how the role will be carried out and are required to be a success:

Extremely well organised and self-motivated
High level of integrity and discretion
Flexibility
Maturity and level-headedness
Proactive approach to problem solving

What it's like to work in the team

Cuffe & Taylor is made up of a diverse group of individuals who share a passion for putting their employees first. The team has a fun atmosphere and an open, approachable department, and is committed to supporting each other to achieve wins.

Equal opportunities

Live Nation is committed to an inclusive environment and encourages applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

About the company

Cuffe & Taylor is part of Live Nation Entertainment, the world's leading live entertainment company, comprised of Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.

Application deadline

Monday 26th October 2026. Live Nation reserves the right to close applications at any time.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.